You can reach out anytime, but keep in mind we're only around during normal business hours Monday through Friday, 9AM - 5PM CST. We'll respond that same day, unless of course it's the weekend and in which case we'll be deep in the backcountry far away from civilization and computers.
We've also created a robust Support Page that makes it easy to find answers to some of our most frequency asked questions. It's also loaded with Installation Guides, information about our Risk-Free Audition, Rock Solid Warranty, and all the nuts and bolts of Shipping, Returns, and Refunds.