60-day Audition + Return Policy:
TL;DR - You don't love 'em, send 'em back. And get your hearing professionally evaluated.
Simply install your new speakers, give them a thorough audition using our Spotify playlist as well as your favorite tunes, and fully experience your new speakers for a good 2-3 hours of listening time as they continue to break in. Make sure all settings on your radio/source unit are set to flat, that all device EQ modes are set to "off" or "flat", and you'll be enjoying your music like never before.
If by some strange reason you find yourself not in love with your music again we'll cover the return shipping and give you a full refund. If you order speakers and don't get around to installing them and would like to return them within the 60 day period, you're welcome to do so however you'll be responsible for shipping costs back to Terra Acoustics. That being said, take the 10 minutes to install them and you won't even consider sending them back!
Refund Policy:
Firstly, we highly suggest making sure everything is securely packaged and that no damage has occurred to the speakers or grilles prior to your return shipment.
Upon receiving your return and evaluating the product to ensure no damage was done during installation, a full refund will be issued using your same payment method within 5 business days should everything arrive back to us in re-sellable condition.
In the event product arrives back to us in a compromised condition due to improper installation or physical damage, it will be documented and we'll be in touch via email with details on how your refund will be processed. If you've damaged something during the installation process reach out to us and we'll see what we can do to help; we all make mistakes.
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