Shipping and Returns
Shipping is free in the lower 48 US States. Actual shipping costs to HI or AK will be calculated at checkout. We are currently not shipping outside the USA, but this may change in time. In the interim, you'll need to have your speakers sent to a friend in the USA who can then forward them along to you.
We fulfill your order from our Huntley, IL distribution center.
Returns are handled directly on the website through our return processing here:
Returns are covered by Terra Acoustics in the following cases:
- Unhappy with the product's performance within the 60 day audition period. Not only will we cover the shipping back to us and issue a full refund, our team will make an appointment for you at your local audiologist to have your hearing evaluated. And we'll buy you a beer ($10 additional credit applied back to your method of payment)
- Asteroid impact on planet Earth. Hell, weirder things have happened.
If you simply decide you don't want the speakers after you've ordered them and have never installed them, you'll be responsible for the return shipping costs back to Terra Acoustics within the 60 day audition period. But c'mon - take 10 minutes, listen to the speakers, and you'll wonder why you ever even considered sending them back.